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Measure to Improve: A Study of eParticipation in Frontrunner Dutch Municipalities
Social Media Participation and Local Politics: A Case Study of the Enschede Council in the Netherlands
Simplicity is not Simple: How Business Architecture in One of Belgium’s Biggest Companies Can Be Simple and Easy-to-Use
A Financial Perspective on Improving ICT Service Delivery: A Case at the Belgian Railways
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Removing the Blinkers: What a Process View Learns About G2G Information Systems in Flanders