Transforming public services at Southampton City Council - Southampton Citv Council has been hailed by the Government as a prime example of the success of the Modernising government programme. We review how the accessibility of council services has been enhanced through the provision of a first-stop-shop information service. For staff, this meant new working patterns and job descriptions with an increased focus on customer service and enhanced performance management.
Dokumenttyp: | Artikel |
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Reihe/Periodikum: | IRS employment review |
Verlag/Hrsg.: |
London,
Eclipse Publ. Ltd.
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Sprache: | Unbekannt |
ISSN: | 0143-8328 |
Permalink: | https://search.fid-benelux.de/Record/olc-benelux-1609285670 |
Datenquelle: | Online Contents Benelux; Originalkatalog |
Powered By: | Verbundzentrale des GBV (VZG) |
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