Profiling Citizens in the Smart City: A Quantitative Study in Wallonia

Based on the assumption that citizens can participate in smart city development, this paper aims to capture the diversity of their profiles and their positioning towards smart city dynamics. The article starts with a literature review of some models of citizens to better understand how they could be portrayed in the smart city era. Considering that there is no “general citizen” and that usual typologies remain restrictive, we construct tailor-made personas, i.e., fictitious profiles based on real data. To this end, we present the results of a large-scale survey distributed to highly educated W... Mehr ...