Critical Failure Factors For Enterprise Resource Planning (Erp) Implementation: A Case Study On Sme In Sabah, Malaysia ...

This study attempts to analyse the Critical Failure Factor (CFFs) for Enterprise Resource Planning (ERP) system implementation in one of the small and medium enterprises (SME), located in Sabah, Malaysia. Enterprise A has been chosen where the case study is applied to better understand how this firm has implemented its Mind Your Own Business (MYOB), a computerized accounting system software as its ERP system. The case study is carried out based on four phases as suggested by Ganesh et. al 2010 which are (i) planning, (ii) implementation, (iii) stabilization and (iv) improvement. The results sh... Mehr ...