Best practices in maintenance performance measurement at the Netherlands armed forces

It is of decisive importance that maintenance performance indicators are presented in a clear and transparent manner. Indicators are valuing and visualizing important information for organizations in order to achieve a required utilization level. In this paper a structured two-level approach is proposed to process available data and provide the information required for maintenance decision support. The framework is then applied to three practical cases to demonstrate its benefits. Finally, the best practices obtained from this project, both for the development process and the developed tool it... Mehr ...