Perceptions of parents on satisfaction with care in the pediatric intensive care unit: the EMPATHIC study

Abstract: PURPOSE: To identify parental perceptions on pediatric intensive care-related satisfaction items within the framework of developing a Dutch pediatric intensive care unit (PICU) satisfaction instrument. METHODS: Prospective cohort study in tertiary PICUs at seven university medical centers in The Netherlands. PARTICIPANTS: Parents of 1,042 children discharged from a PICU. RESULTS: A 78-item questionnaire was sent to 1,042 parents and completed by 559 (54%). Seventeen satisfaction items were rated with mean scores <8.0 (1, completely unimportant, to 10, very important) with standard... Mehr ...

Verfasser: Latour, J.M. (Jos)
Goudoever, J.B. (Hans) van
Duivenvoorden, H.J. (Hugo)
Dam, N.A.M. (Nicolette) van
Dullaart, E. (Eugenie)
Albers, M.J.I.J. (Marcel)
Verlaat, C.W.M. (Carin)
Vught, E.M. (Elise) van
Heerde, M. (Marc) van
Hazelzet, J.A. (Jan)
Dokumenttyp: Artikel
Erscheinungsdatum: 2009
Schlagwörter: *Consumer Satisfaction / *Intensive Care Units / Pediatric / Child / Preschool / Cohort Studies / Family Nursing / Female / Humans / Infant / Male / Netherlands / Parents/*psychology / Prospective Studies / Quality of Health Care / Questionnaires
Sprache: Englisch
Permalink: https://search.fid-benelux.de/Record/base-29199104
Datenquelle: BASE; Originalkatalog
Powered By: BASE
Link(s) : http://repub.eur.nl/pub/22924

Abstract: PURPOSE: To identify parental perceptions on pediatric intensive care-related satisfaction items within the framework of developing a Dutch pediatric intensive care unit (PICU) satisfaction instrument. METHODS: Prospective cohort study in tertiary PICUs at seven university medical centers in The Netherlands. PARTICIPANTS: Parents of 1,042 children discharged from a PICU. RESULTS: A 78-item questionnaire was sent to 1,042 parents and completed by 559 (54%). Seventeen satisfaction items were rated with mean scores <8.0 (1, completely unimportant, to 10, very important) with standard deviations > or =1.65, and thus considered of limited value. The empirical structure of the items was in agreement with the theoretically formulated domains: Information, Care an