Human trafficking in the hospitality industry in the Netherlands

This article explores the level of preparedness of front office (FO) employees to recognise and react to human trafficking (HT). The information used for this research was based on relevant literature related to the subject. Also, data for this study were collected by conducting semi-structured interviews with eight respondents working for hotels (international hotel groups) in the area of Amsterdam in the FO department. The interviews were transcribed and coded for further analysis. Considering the results, the respondents suggested that a supportive company culture and open communication see... Mehr ...