Customer acceptance on Mobile banking adoption in the Netherlands Questionnaire and Data ...

The purpose of this study is to gain insights into significant decision factors that influence the adoption of mobile banking in the Netherlands. Gaining insights on factors affecting user adoption of mobile banking will help banks to formulate interventions to improve user acceptance. Especially now, with the Corona crisis, such initiatives in mobile technology are even more relevant for banking. The survey is completely anonymous, it consists of 20 different questions divided over sections A, B, C, and D which will take approximately 10 minutes to answer. ...