Boundary work for collaborative sustainable business model innovation: the journey of a Dutch SME

How does a small business engage in boundary work to innovate its business model towards sustainability? We employ a boundary work lens to trace the endeavors of a small company to explore, negotiate and (re)align organizational boundaries in its multi-stakeholder network around new, sustainable value propositions. We engaged in longitudinal research of a company’s endeavors for multi-stakeholder alignment in sustainable business model innovation (SBMI). By means of thick description, this paper offers rich empirical insights on the processes of interaction between a small company and its stak... Mehr ...