Communication between Dutch community nurses and general practitioners lacks structure: An explorative mixed methods study ...
Community nurses and general practitioners evaluate their patient-related communication to be poor. However, their actual communication has hardly been investigated and specific strategies for improvement are unclear. To explore actual community nurse-general practitioner communication in primary care and gain insights into communication style, and conversation structure and their determinants. A mixed-methods design was applied. Telephone conversations between community nurses and general practitioners in the Netherlands were recorded and transcribed verbatim. We measured structure and the du... Mehr ...
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Dokumenttyp: | Journal contribution |
Erscheinungsdatum: | 2020 |
Verlag/Hrsg.: |
Taylor & Francis
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Schlagwörter: | Cell Biology / Genetics / FOS: Biological sciences / 59999 Environmental Sciences not elsewhere classified / FOS: Earth and related environmental sciences / Sociology / FOS: Sociology / 69999 Biological Sciences not elsewhere classified / Cancer |
Sprache: | unknown |
Permalink: | https://search.fid-benelux.de/Record/base-28981994 |
Datenquelle: | BASE; Originalkatalog |
Powered By: | BASE |
Link(s) : | https://dx.doi.org/10.6084/m9.figshare.12850490.v1 |
Community nurses and general practitioners evaluate their patient-related communication to be poor. However, their actual communication has hardly been investigated and specific strategies for improvement are unclear. To explore actual community nurse-general practitioner communication in primary care and gain insights into communication style, and conversation structure and their determinants. A mixed-methods design was applied. Telephone conversations between community nurses and general practitioners in the Netherlands were recorded and transcribed verbatim. We measured structure and the duration of their conversations, and community nurses’ self-confidence towards general practitioners and their trust in and familiarity with the conversation partner. A thematic analysis was applied to the transcripts of the conversations. Correlations between these determinants were calculated using Spearman’s correlation coefficient. The 18 community nurses recorded 23 conversations with general practitioners. ...