Activer la confiance: stratégies de maintien du lien dans l’aide sociale en Belgique

This article analyzes the ways social workers face the inconsistencies of activation policies in their interactions with beneficiaries, by means of an ethnographical research in a socio-professional integration service in the field of social assistance in Belgium. It shows that, in order to articulate the enabling and authoritative dimensions of activation, social workers defend a relationship of trust with beneficiaries while delegating the controlling functions to other actors within the organization. Those strategies can lead to conflicts between different levels of trust because trust can... Mehr ...

Verfasser: Valentine Duhant
Dokumenttyp: Artikel
Erscheinungsdatum: 2019
Reihe/Periodikum: Sociologies (2019)
Verlag/Hrsg.: Association Internationale des Sociologues de Langue Française
Schlagwörter: activation / social work / professional identity / social policies / ethnography / Sociology (General) / HM401-1281
Sprache: Französisch
Permalink: https://search.fid-benelux.de/Record/base-28900164
Datenquelle: BASE; Originalkatalog
Powered By: BASE
Link(s) : https://doaj.org/article/61622204da22498b82abad026a546699

This article analyzes the ways social workers face the inconsistencies of activation policies in their interactions with beneficiaries, by means of an ethnographical research in a socio-professional integration service in the field of social assistance in Belgium. It shows that, in order to articulate the enabling and authoritative dimensions of activation, social workers defend a relationship of trust with beneficiaries while delegating the controlling functions to other actors within the organization. Those strategies can lead to conflicts between different levels of trust because trust can be built in the interaction at the expense of trust towards the institution.