Multi-stakeholder perspectives in defining health services quality indicators and dimensions: a concept mapping based comparison for cataract care between Singapore and The Netherlands

Objective This study aims to advance understanding of globally valid versus country-specific quality dimensions and indicators, as perceived by relevant stakeholders. It specifically addresses patient-level indicators for cataract surgery. Design A mixed-methods case study comparing Singapore and The Netherlands Setting Singapore (2017–2019) and The Netherlands (2014–2015). Participants Stakeholder representatives of cataract care in Singapore and The Netherlands. Intervention Based on the previously identified complete set of stakeholders in The Netherlands, we identified stakeholders of cata... Mehr ...