Control with Care : The value of soft controls in the management control system of the Dutch Defence organization

The title of this dissertation “Control with Care”, relates first of all to the subject of this study, careful financial and material resources management. As a public sector organization, the Dutch Defence organization needs to do its job properly, while using budgets and material resources in an appropriate manner. This implies the careful use of scarce resources, preventing phenomena such as overspending, inefficiencies and the unconcerned use of equipment. Secondly, the title relates to carefully choosing the right controls for achieving the objectives of the organization. Based on 23 semi... Mehr ...