Prospective risk analysis of health care processes : a systematic evaluation of the use of HFMEA in Dutch health care
The aim of this study was to evaluate the use of Healthcare Failure Mode and Effect Analysis (HFMEA™) in Dutch health care by means of user feedback. Thirteen HFMEA™ analyses of various health care processes were successfully concluded and on average took 69 person-hours (excluding reporting). These results show that HFMEA™ can successfully be applied in Dutch health care. However, the user feedback also uncovered several perceived drawbacks, such as the fact that HFMEA™ is very time-consuming and that, particularly, the risk assessment part of HFMEA™ is difficult to carry out. Moreover, a lac... Mehr ...
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Dokumenttyp: | article / Letter to the editor |
Erscheinungsdatum: | 2009 |
Sprache: | Englisch |
Permalink: | https://search.fid-benelux.de/Record/base-28623150 |
Datenquelle: | BASE; Originalkatalog |
Powered By: | BASE |
Link(s) : | http://repository.tue.nl/657643 |
The aim of this study was to evaluate the use of Healthcare Failure Mode and Effect Analysis (HFMEA™) in Dutch health care by means of user feedback. Thirteen HFMEA™ analyses of various health care processes were successfully concluded and on average took 69 person-hours (excluding reporting). These results show that HFMEA™ can successfully be applied in Dutch health care. However, the user feedback also uncovered several perceived drawbacks, such as the fact that HFMEA™ is very time-consuming and that, particularly, the risk assessment part of HFMEA™ is difficult to carry out. Moreover, a lack of guidance with regard to the identification of failure mode causes and effective actions might influence the quality of the outcomes of an HFMEA™ analysis. Several suggestions are put forward to improve the perceived utility and acceptance of HFMEA™. Nevertheless, future research is necessary to evaluate the actual effects of these recommendations. Error modelling and risk analysis, and their contribution to explaining human performance in socio-technical systems, traditionally belong to the field of ergonomics. The user feedback on HFMEA™ and the suggestions that are put forward may also be useful for (H)FMEA and hazard analysis and critical control point applications in sectors other than health care.