Income poor, ICT poor? A survey study on ICT access and difficulties of Flemish income poor people

It remains unclear whether poor people have personal access to ICTs, whether they can use ICTs to fulfill basic needs, and whether they can rely on support for ICT problems. Knowledge about the ICT resources of poor people is however crucial as governments, profit and non-profit organizations aim to digitize their services and administrations. Survey data were collected among 58 income-poor people (58.6% men, Mage = 47.2, SDage = 11.5) and compared with a sample of 569 non-income-poor people (48.7% men, Mage = 39.6, SDage = 13.2). Our results demonstrate that compared to non-income-poor people... Mehr ...