Flanders Quality Model (FlaQuM): towards the development of a sustainable, integrated quality management system

Background: The quality policy for hospitals enrolled in 2009 by the Flemish government, is based on a ‘Quality-of-Care Triad’ consisting of accreditation, inspection and public reporting of quality indicators. Since 2021, an accreditation label no longer replaces governmental quality system inspection in Flanders. Today, hospitals have the opportunity to build their own quality management system, but questions are raised on the development of a sustainable one. To address this gap in existing research, we aimed to develop a conceptual model towards sustainable, integrated quality management a... Mehr ...