Online support for commerce processes: The Dutch food retailing sector
Abstract Advances in information technology have changed not only traditional goods and services, but also business-to-consumer relationships in terms of interactivity. For example, by facilitating access to company data, offering additional services, and/or providing self-service options through the World Wide Web, consumer requests can be recorded, handled faster, and dealt with more individually in a cost-effective manner. This article examines the extent to which companies in the Dutch food retailing sector are using the World Wide Web and its associated technologies to conduct their busin... Mehr ...
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Dokumenttyp: | Artikel |
Erscheinungsdatum: | 2004 |
Reihe/Periodikum: | Journal on Chain and Network Science ; volume 4, issue 2, page 95-109 ; ISSN 1569-1829 1875-0931 |
Verlag/Hrsg.: |
Brill
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Sprache: | unknown |
Permalink: | https://search.fid-benelux.de/Record/base-27463700 |
Datenquelle: | BASE; Originalkatalog |
Powered By: | BASE |
Link(s) : | http://dx.doi.org/10.3920/jcns2004.x045 |