Rude waiter but mouthwatering pastries! An exploratory study into Dutch aspect-based sentiment analysis

The fine-grained task of automatically detecting all sentiment expressions within a given document and the aspects to which they refer is known as aspect-based sentiment analysis. In this paper we present the first full aspect-based sentiment analysis pipeline for Dutch and apply it to customer reviews. To this purpose, we collected reviews from two different domains, i.e. restaurant and smartphone reviews. Both corpora have been manually annotated using newly developed guidelines that comply to standard practices in the field. For our experimental pipeline we perceive aspect-based sentiment a... Mehr ...

Verfasser: De Clercq, Orphée
Hoste, Veronique
Dokumenttyp: conference
Erscheinungsdatum: 2016
Verlag/Hrsg.: ELRA
Schlagwörter: Languages and Literatures / LT3 / aspect-based sentiment analysis / user-generated content / semantic processing
Sprache: Englisch
Permalink: https://search.fid-benelux.de/Record/base-27450883
Datenquelle: BASE; Originalkatalog
Powered By: BASE
Link(s) : https://biblio.ugent.be/publication/8630455

The fine-grained task of automatically detecting all sentiment expressions within a given document and the aspects to which they refer is known as aspect-based sentiment analysis. In this paper we present the first full aspect-based sentiment analysis pipeline for Dutch and apply it to customer reviews. To this purpose, we collected reviews from two different domains, i.e. restaurant and smartphone reviews. Both corpora have been manually annotated using newly developed guidelines that comply to standard practices in the field. For our experimental pipeline we perceive aspect-based sentiment analysis as a task consisting of three main subtasks which have to be tackled incrementally: aspect term extraction, aspect category classification and polarity classification. First experiments on our Dutch restaurant corpus reveal that this is indeed a feasible approach that yields promising results.