Coordinating the digital transformation of inter-organizational public services – The case of e-invoicing in Belgium
Digital transformation has the potential to profoundly change the way public administrations deliver public services to its users. One of the challenges involved in the inter-organizational networks that often govern integrated digital services is to identify what coordination instruments are effective. In this paper we examine this issue through a case study that deals with the transformation of invoicing services in Belgian public administrations at the federal and Flemish (regional) level. We review the coordination instruments and study how they evolved over time. Our findings suggest that... Mehr ...
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Dokumenttyp: | Artikel |
Erscheinungsdatum: | 2021 |
Reihe/Periodikum: | der moderne staat – Zeitschrift für Public Policy, Recht und Management ; Digital transformation in the public sector: from design to impact ; volume 14, issue 1-2021, page 121-139 ; ISSN 1865-7192 2196-1395 |
Verlag/Hrsg.: |
Verlag Barbara Budrich GmbH
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Sprache: | unknown |
Permalink: | https://search.fid-benelux.de/Record/base-27380600 |
Datenquelle: | BASE; Originalkatalog |
Powered By: | BASE |
Link(s) : | http://dx.doi.org/10.3224/dms.v14i1.06 |