Patients’ priorities for ambulatory hospital care centres. A survey and discrete choice experiment among elderly and chronically ill patients of a Dutch hospital

Abstract Objective This study established patients’ preferences regarding the facilities in an adjacent centre for ambulatory hospital care. It also identified determinants of patients’ choice to visit this centre instead of the regional hospital. Methods A questionnaire survey among 1477 elderly and chronically ill people (response 72%) assessed patients’ expectations regarding (a) quality of hospital care, (b) facilities in centres for ambulatory hospital care, and (c) future use of these centres. Additionally, 75 patients participated in discrete choice experiments about their decision to v... Mehr ...