Effective cooperation influencing performance: a study in Dutch hospitals

Objective This study focuses on cooperation between physicians and managers and aspects of that cooperation that can provide leads for interventions aimed at enhancing hospital performance. Design We performed a qualitative study on cooperation between physicians and managers and the influence of that cooperation on hospital performance, and structured the resulting data according to the conditions of Allport's theory on intergroup conflicts. Setting General hospitals in the Netherlands. Participants Thirty physicians (surgical and internal) and managers (strategic, tactic and operational) wor... Mehr ...