Reliability of Dutch Obstetric Telephone Triage

Bernice Engeltjes,1,2 Ageeth Rosman,2 Loes CM Bertens,3 Eveline Wouters,4 Doug Cronie,2 Fedde Scheele1,5 1Athena Institute for Transdisciplinary Research, Faculty of Science, VU University, Amsterdam, the Netherlands; 2Department of Healthcare Studies, Rotterdam University of Applied Sciences, Rotterdam, the Netherlands; 3Department of Obstetrics and Gynecology, Erasmus MC, University Medical Centre Rotterdam, Rotterdam, the Netherlands; 4Department of Tranzo, Tilburg School of Social and Behavioral Sciences, Tilburg University, Tilburg, the Netherlands; 5Department of Healthcare Education, OL... Mehr ...

Verfasser: Engeltjes,Bernice
Rosman,Ageeth
Bertens,Loes CM
Wouters,Eveline
Cronie,Doug
Scheele,Fedde
Dokumenttyp: Original Research
Erscheinungsdatum: 2021
Verlag/Hrsg.: Dove Press
Schlagwörter: Risk Management and Healthcare Policy
Sprache: Englisch
Permalink: https://search.fid-benelux.de/Record/base-27022293
Datenquelle: BASE; Originalkatalog
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Link(s) : https://www.dovepress.com/reliability-of-dutch-obstetric-telephone-triage-peer-reviewed-fulltext-article-RMHP

Bernice Engeltjes,1,2 Ageeth Rosman,2 Loes CM Bertens,3 Eveline Wouters,4 Doug Cronie,2 Fedde Scheele1,5 1Athena Institute for Transdisciplinary Research, Faculty of Science, VU University, Amsterdam, the Netherlands; 2Department of Healthcare Studies, Rotterdam University of Applied Sciences, Rotterdam, the Netherlands; 3Department of Obstetrics and Gynecology, Erasmus MC, University Medical Centre Rotterdam, Rotterdam, the Netherlands; 4Department of Tranzo, Tilburg School of Social and Behavioral Sciences, Tilburg University, Tilburg, the Netherlands; 5Department of Healthcare Education, OLVG Teaching Hospital, Amsterdam, the NetherlandsCorrespondence: Bernice EngeltjesDepartment of Healthcare Studies, Rotterdam University of Applied Sciences, Rotterdam, the NetherlandsTel +31 6 41804881Email engeltjesbernice@gmail.comBackground: Safety and efficiency of emergency care can be optimized with a triage system which uses urgency to prioritize care. The Dutch Obstetric Telephone Triage System (DOTTS) was developed to provide a basis for assessing urgency of unplanned obstetric care requests by telephone. Reliability and validity are important components in evaluating such (obstetric) triage systems.Objective: To determine the reliability of Dutch Obstetric Telephone Triage, by calculating the inter-rater and intra-rater reliability.Methods: To evaluate the urgency levels of DOTTS by testing inter-rater and intra-rater reliability, 90 vignettes of possible requests were developed. Nineteen participants, from hospitals where DOTTS had been implemented, rated in two rounds a set of ten vignettes. The five urgency levels and five presenting symptoms had an equal spread and had to be entered in accordance with DOTTS per vignette. Urgency levels were dichotomized into high urgency and intermediate urgency. Inter-rater reliability was rated as degree of agreement between two different participants with the same vignette. Intra-rater reliability was rated as agreement by the same participants at different moments in time. ...