Household intelligent personal assistants in the Netherlands: Exploring privacy concerns around surveillance, security, and platforms

Intelligent personal assistants (IPAs), also known as smart speakers, are becoming part of everyday life in more and more households around the world. Phone and household IPAs are integrated in intimate home contexts and require connections to (social) media profiles, user accounts, and domestic appliances. Users can control their household with voice-activated commands in order to make life more convenient and efficient. Yet, IPAs also bring privacy and surveillance concerns about devices “listening in,” the “platformization” of home life, and data security. Our exploratory mixed-methods stud... Mehr ...