Multi-stakeholder perspectives in defining health services quality indicators and dimensions:a concept mapping based comparison for cataract care between Singapore and The Netherlands

OBJECTIVE: This study aims to advance understanding of globally valid versus country-specific quality dimensions and indicators, as perceived by relevant stakeholders. It specifically addresses patient-level indicators for cataract surgery. DESIGN: A mixed-methods case study comparing Singapore and The Netherlands SETTING: Singapore (2017-2019) and The Netherlands (2014-2015). PARTICIPANTS: Stakeholder representatives of cataract care in Singapore and The Netherlands. INTERVENTION: Based on the previously identified complete set of stakeholders in The Netherlands, we identified stakeholders of... Mehr ...