Sexual Harassment in the Dutch Hospitality Industry : From Students' Perspectives

The hospitality industry is seen as one of the industries with the highest number of sexual harassment incidents happening at the work floor. Research discussed reasons for its occurrence, stating reasons as power, vulnerability, but also misinterpretation of one party to another based on body language. One may claim that this industry’s image and having the bedroom as work floor are playing important roles as trigger for sexual harassment to happen casually. To add, the division between sexual harassment initiated by guests and between colleagues is made here. Furthermore, despite that women... Mehr ...

Verfasser: Harte, Ashley
Dokumenttyp: fi=AMK-opinnäytetyö|sv=YH-examensarbete|en=Bachelor's thesis|
Erscheinungsdatum: 2017
Verlag/Hrsg.: Haaga-Helia ammattikorkeakoulu
Schlagwörter: Sexual harassment / hospitality industry / Netherlands / guests / employees / fi=Matkailu|sv=Turism|en=Tourism| / Degree Programme in Hospitality / Tourism and Experience Management
Sprache: Englisch
Permalink: https://search.fid-benelux.de/Record/base-26820389
Datenquelle: BASE; Originalkatalog
Powered By: BASE
Link(s) : http://www.theseus.fi/handle/10024/126032

The hospitality industry is seen as one of the industries with the highest number of sexual harassment incidents happening at the work floor. Research discussed reasons for its occurrence, stating reasons as power, vulnerability, but also misinterpretation of one party to another based on body language. One may claim that this industry’s image and having the bedroom as work floor are playing important roles as trigger for sexual harassment to happen casually. To add, the division between sexual harassment initiated by guests and between colleagues is made here. Furthermore, despite that women are often seen as victims of sexual harassment, presence of male victims is noticeable. Nevertheless, most victims feel insecure or do not know where to go in terms of speaking up. Moreover, the Netherlands is scoring high in sexual harassment rates and researched argued that graduates of hotel schools in the Netherlands are leaving the industry with high numbers as soon as they experience working. The purpose of this research is to explore the perceptions and attitudes of students towards sexual harassment in the Dutch hospitality industry. The research objectives are first to study the perceptions and attitudes of students towards the phenomenon of sexual harassment at the work floor. Second is to explore the perceptions and attitudes of students towards the hospitality industry in general. Third, the perceptions and attitudes of students towards the industry’s reputation in sexual harassment are studied. And fourth, the students’ experiences and interpretation of certain situations in cases of sexual harassment during related work and internships in the hospitality industry are analysed. Empirical research is done among 114 students of three different hotel schools in the Netherlands, using a web-based survey tool. A quantitative research method is used and the t-test of significance is done to be able to analyse all respondents together, but also to make a division between gender for corresponding questions. Based on ...