The Three-Step Test-Interview (TSTI): an observation-based method for pretesting self-completion questionnaires
"Three-Step Test-Interview (TSTI) is a method for pretesting a self-completion questionnaire by first observing actual instances of interaction between the instrument and respondents (the response process) before exploring the reasons for this behavior. The TSTI consists of the following three steps: 1. (Respondent-driven) observation of response behavior. 2. (Interviewer-driven) follow-up probing aimed at remedying gaps in observational data. 3. (Interviewer-driven) debriefing aimed at eliciting experiences and opinions. The authors describe the aims and the techniques of these three steps, a... Mehr ...