Frequent attendance of primary care out-of-hours services in The Netherlands: characteristics of patients and presented morbidity

Background. Over the last years, a system of regional general practices was developed in The Netherlands, responsible for the primary care out-of-hours services (OHS). As in daytime, frequent attendance of the OHS increases workload and the health care; detailed description of the background of frequent attendance is required to develop interventions aiming at reduction. Objectives. To assess the characteristics of the frequent attenders (FAs) and the presented morbidity during their consultations and to study the persistence of frequent attendance. Methods. We performed a retrospective descri... Mehr ...