Patient satisfaction with large-scale out-of-hours primary health care in The Netherlands: development of a postal questionnaire
Background. Since the turn of the millennium, out-of-hours primary health care in The Netherlands has faced a substantial change from small locum groups towards large GP cooperatives. Improving the quality of care requires evaluation of patient satisfaction. Objective. To develop a reliable postal questionnaire for wide-scale use by patients contacting their out-of-hours GP cooperative and to present the results of a national survey. Methods. Literature review and interviews with both patients and health carers were carried out to identify issues of potential relevance, followed by two postal... Mehr ...
Verfasser: | |
---|---|
Dokumenttyp: | TEXT |
Erscheinungsdatum: | 2006 |
Verlag/Hrsg.: |
Oxford University Press
|
Schlagwörter: | Health services research |
Sprache: | Englisch |
Permalink: | https://search.fid-benelux.de/Record/base-26806731 |
Datenquelle: | BASE; Originalkatalog |
Powered By: | BASE |
Link(s) : | http://fampra.oxfordjournals.org/cgi/content/short/23/4/437 |