Governance in Dutch hospitals

In this article we have characterised Dutch hospitals as organizational networks. They operate in a blurred context, which is the interference of principles from market and hierarchy. Based on these principles we questioned the optimal way governance can be organised. The context for governance is explained along two pathways: First, specific issues of the Dutch healthcare system and current trends in society force hospitals to react and respond in a certain way. Second, the typical organisational position of physicians in Dutch healthcare makes governance a challenge. In this context one can... Mehr ...

Verfasser: van der Pennen, R.M.A. (Ron)
Berden, H.J.J.M. (Bart)
Castelijns, E.C.A. (Eveline)
Vreeman, W.L. (Wouter)
Camps, Th.W.A. (Theo)
Dokumenttyp: Artikel
Erscheinungsdatum: 2010
Reihe/Periodikum: Journal on Chain and Network Science ; volume 10, issue 2, page 121-133 ; ISSN 1569-1829 1875-0931
Verlag/Hrsg.: Brill
Schlagwörter: Computer Networks and Communications / Computer Science Applications / Management Information Systems
Sprache: Englisch
Permalink: https://search.fid-benelux.de/Record/base-26685234
Datenquelle: BASE; Originalkatalog
Powered By: BASE
Link(s) : http://dx.doi.org/10.3920/jcns2010.x115

In this article we have characterised Dutch hospitals as organizational networks. They operate in a blurred context, which is the interference of principles from market and hierarchy. Based on these principles we questioned the optimal way governance can be organised. The context for governance is explained along two pathways: First, specific issues of the Dutch healthcare system and current trends in society force hospitals to react and respond in a certain way. Second, the typical organisational position of physicians in Dutch healthcare makes governance a challenge. In this context one can look at governance twofold: control or learn. We argue that each type of risk should be countered with the best applicable instrument. This means, that control or learn never can be the only convenient governance instrument. The board's choice for the proper action therefore is always ambivalent. However, the profound role of control and the neglected role of learning principles is obvious. Notwithstanding the effectiveness of control in certain situations, we recommend more attention for the possibilities and value of a learning governance view. Furthermore, we denote that such a learning environment comes from a trust-built relationship. Network participants should open up more, en should be encouraged to give each other feedback. In the hospital setting this means physicians and board members should have personal qualities in terms of empathy and sensitivity.