An empirical test of stage models of e-government development: evidence from Dutch municipalities

In this article we empirically test stage models of e-government development. We use Lee's classification to make a distinction between four stages of e-government: informational, requests, personal, and e-democracy. We draw on a comprehensive data set on the adoption and development of e-government activities in 510 Dutch municipalities over the period 2004–2009. Our results show that progression through stages of e-government is mostly linear. However, it seems that a single dimension is insufficient to explain e-government development at the level of more specific features of e-government.... Mehr ...