What's in a Frame? How Professionals Assess Clients in Dutch Work Reintegration Practice

With the increased attention on labour market participation, the field of work reintegration support has grown dramatically. In order to improve professionals' performance, standards and performance measures are introduced in this field. We question whether this will improve the quality of their work. Closer scrutiny needs to be paid to the inherently normative and structuring role of professional judging. We applied the concept of frames of reference' to the process of professional judgement in work reintegration. This concept helped us to understand how a work reintegration professional stru... Mehr ...