'Speaking up, being heard: an exploratory study on how emergent voice behavior of auxiliary nurses is received and responded to by colleagues and supervisors'

Due to the types of care they deliver, Dutch auxiliary nurses presumably spend more time in a client’s home than other care professionals. Consequently, auxiliary nurses play a vital role in furthering coordination and cooperation between clients and their informal caregivers and other auxiliary and registered nurses, which is important in light of recent changes in the Dutch home care sector. For long, however, auxiliary nurses have not been in a position where they could effectively convey their interests or express their professions’ worth, nor were they invited to do so (Poortvliet & L... Mehr ...