Patients’ perceptions of continuity of care across primary care level and emergency departments in Belgium: cross-sectional survey

Objectives: To assess patients’ perceptions of continuity of care (COC) across primary care level and emergency departments (EDs) and to identify contextual and individual factors that influence this perception. Design: Cross-sectional multicentre survey. Setting: Five EDs in Brussels and Wallonia. Participants: 501 adult patients referred to the ED by their primary care physician (PCP). Patients with cognitive impairment or in critical condition were excluded. Results: Patients perceived high levels of the three types of COC. On an individual level, older patients showed a perception of hig... Mehr ...