A Cross-cultural Study of Belgian and U.S. Social Media Users’ Need for Community: An Exploratory Study using PLS-SEM

Social media offers great opportunities for international marketing and community building, yet little research has explored cross-cultural differences in consumers’ motivations to seek and build community in this environment. This exploratory research investigates this underexplored question between Belgian and U.S. young consumers. Informal interviews and secondary data analysis of industry reports furthered our iterative literature review to inform motivation items in a survey. Exploratory factor analysis revealed the factor categories of curiosity, self-presentation, social interaction, th... Mehr ...

Verfasser: Anderson, Kelley Cours
Albinsson, Pia
Ducarroz, Caroline
Dokumenttyp: conferenceObject
Erscheinungsdatum: 2022
Schlagwörter: Social Media / cross-cultural / PLS-SEM / need for community
Sprache: Englisch
Permalink: https://search.fid-benelux.de/Record/base-26495814
Datenquelle: BASE; Originalkatalog
Powered By: BASE
Link(s) : http://hdl.handle.net/2078.1/266420

Social media offers great opportunities for international marketing and community building, yet little research has explored cross-cultural differences in consumers’ motivations to seek and build community in this environment. This exploratory research investigates this underexplored question between Belgian and U.S. young consumers. Informal interviews and secondary data analysis of industry reports furthered our iterative literature review to inform motivation items in a survey. Exploratory factor analysis revealed the factor categories of curiosity, self-presentation, social interaction, the importance of social verification, and communications. Results of partial least squares structural modeling show slight incongruencies between the two samples. Theoretical and managerial implications are discussed.