Surf's up: using online recruitment and selection - The internet undoubtedly has the potential to enhance recruitment and selection; the difficulty lies in separating the hyperbole from the hard facts. Fast, cheap and with a broad reach, online services could reduce the costs and timescale of filling vacancies, and broaden the pool of potential recruits beyond those who happen to be regular readers of a particular publication or customers of an agency. Our guide provides an overview of the potential uses of the internet, introduces some of the major sites, and examines the benefits and pitfalls.