Ringing the changes - Notwithstanding the different experiences of the two employers, both call centres have led to radically new ways of working in their respective organisations, and have improved service delivery and customer satisfaction.
| Dokumenttyp: | Artikel |
|---|---|
| Reihe/Periodikum: | IRS employment review |
| Verlag/Hrsg.: |
London,
Eclipse Publ. Ltd.
|
| Sprache: | Unbekannt |
| ISSN: | 0143-8328 |
| Permalink: | https://search.fid-benelux.de/Record/olc-benelux-1566944929 |
| Datenquelle: | Online Contents Benelux; Originalkatalog |
| Powered By: | Verbundzentrale des GBV (VZG) |
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