Resilience in the face of uncertainty: early lessons from the COVID-19 pandemic

The transboundary dynamics of COVID-19 present an unprecedented test of organisational resilience. In the UK, the National Health Service (NHS), a talisman of collective fortitude against disease and illness, has struggled to cope with inadequate provision of virus tests, ventilators, and personal protective equipment needed to fight the pandemic. In this paper, we reflect on the historic dynamics and strategic priorities that have undermined the NHS's attempts to navigate these troubled times. We invoke the organisational resilience literature to address 'the good, the bad and the ugly' of pr... Mehr ...